How to change your CPN password

How to change your CPN password

Agents can change their CPN password using the Compass Agent Portal (CAP).

Step 1:
Login to Compass Agent Portal. If you do not know your credentials for Compass Agent Portal, check your inbox for an email with that information.
Step 2:
Click on your Agent Profile Settings in the top right.


Step 3:
Click the 'Change Password' button.



Step 4:
Enter your new password into the 'New Password' and 'Confirm Password' fields then hit submit.

Note:
This will also change your password for logging into the Compass Agent Portal.

    • Related Articles

    • How to download CPN

      The file to download the CPN is found in Compass Agent Portal. Step 1: Login to Compass Agent Portal. If you do not know your credentials for Compass Agent Portal, check your inbox for an email with that information. Step 2: Scroll down to the Tech ...
    • How to update your W-9

      The form to update your W-9 is found in the Compass Agent Portal (CAP). Step 1: Login to Compass Agent Portal. If you do not know your credentials for Compass Agent Portal, check your inbox for an email with that information. Step 2: Click on your ...
    • When accessing the Knowledge Base I get the message, 'We have no content to display.' or I cannot see any articles (Except this one).

      The Agent Knowledge base is restricted to registered agents only.      If you are a registered agent,  then use the 'Sign-In'  link  on the top menu bar to login using your Compass Email address and password.