How to change your CPN password
Agents can change their CPN password using the Compass Agent Portal (CAP).
Step 1:

Login to
Compass Agent Portal. If you do not know your credentials for Compass Agent Portal, check your inbox for an email with that information.
Step 2:

Click on your Agent Profile Settings in the top right.
Step 3:

Click the 'Change Password' button.
Step 4:

Enter your new password into the 'New Password' and 'Confirm Password' fields then hit submit.
Note:

This will also change your password for logging into the Compass Agent Portal.
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When accessing the Knowledge Base I get the message, 'We have no content to display.' or I cannot see any articles (Except this one).
The Agent Knowledge base is restricted to registered agents only. If you are a registered agent, then use the 'Sign-In' link on the top menu bar to login using your Compass Email address and password.