How to change your CPN password

How to change your CPN password

Agents can change their CPN password using the Compass Agent Portal (CAP).

Step 1:
Login to Compass Agent Portal. If you do not know your credentials for Compass Agent Portal, check your inbox for an email with that information.
Step 2:
Click on your Agent Profile Settings in the top right.


Step 3:
Click the 'Change Password' button.



Step 4:
Enter your new password into the 'New Password' and 'Confirm Password' fields then hit submit.

Note:
This will also change your password for logging into the Compass Agent Portal.

    • Related Articles

    • How to download CPN

      The file to download the CPN is found in Compass Agent Portal. Step 1: Login to Compass Agent Portal. If you do not know your credentials for Compass Agent Portal, check your inbox for an email with that information. Step 2: Scroll down to the Tech ...
    • How to update your W-9

      The form to update your W-9 is found in the Compass Agent Portal (CAP). Step 1: Login to Compass Agent Portal. If you do not know your credentials for Compass Agent Portal, check your inbox for an email with that information. Step 2: Click on your ...
    • Reporting Fraud in the CPN

      00:00: With agents fraudulently changing the agent of record on an application without 00:04: ever speaking to a client, it is important to know how to report fraud. 00:07: This guide will walk you through utilizing the compass legal team to 00:11: ...
    • How to send pending requirement notices from CPN

      00:00: This guide will walk you through the process of sending pending requirement notification 00:04: in the CPN application. Pending requirements are requests for 00:08: additional information from the marketplace such as proof of income or ...
    • How to use the client servicing dashboard in the CPN

      00:00: This guide will walk you through the process of using the client servicing dashboard 00:04: in the CPN application. 00:07: Once you have logged into the CPN, go to the health module to view your dashboard. 00:11: Click the client servicing ...